top of page

Privacy Policy

Welcome to Donna Thomas Solution Focused Hypnotherapy]. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Information We Collect:

Personal Information

When you contact our website or make a booking we will ask for:

- Name

- Contact information (email address, phone number)

We use this information to contact you

 

During your consultation will ask you Information about your:

Health

Occupation & hobbies

Your reasons for booking a hypnotherapy session

 

How We Collect Information

 

We collect information through:

- Initial consultation forms

- Online booking systems

- Direct communication (email, phone, in-person on-line sessions)

- Treatment intake questionnaires

 

Purpose of Data Collection

 

We collect and process your personal information for the following purposes:

- Providing hypnotherapy services

- Scheduling appointments

- Maintaining your treatment records

- Communicating about your treatment plan

- Billing and administrative purposes

- Improving our services

 

Legal Basis for Processing

 

We process your personal information based on:

- Legitimate interests in providing professional healthcare services

- Compliance with legal and professional obligations

GDPR

Under the General Data Protection Regulations which are effective from 25th May 2018 you have the following rights:

The GDPR includes the following rights for individuals:

  • the right to be informed (which is why we have produced this policy).

  • the right of access (if you wish to see your file then please make a request in writing to Susan Rodrigues, the Data Processor. We will provide you with the information within 30 days of your request).

  • the right to rectification (this is your right to request changes to any information we hold that is factually inaccurate. If you believe any of the information we hold about you is incorrect then please let us know as soon as possible and we will make the appropriate changes

  • the right to erasure (given the nature of our work we are required to hold our details for a period of 7 years, after this your information will be securely destroyed.)

  • the right to restrict processing (we will only use the information for the purposes that we have stated: most standards of confidentiality applied in professional contexts are based upon the Common Law concept of confidentiality where the duty to keep confidence is measured against the concept of “greater good”.

  • the right to data portability: we will not share your information, other than in the situations described above, without your specific consent.

  • the right to object (we will not contact you for marketing purposes unless you have given us specific agreement to do so)

  • the right not to be subject to automated decision-making including profiling (we will not use your information for profiling purposes).

bottom of page